ITIL Intermediate Service Transition Training – The participants require ITIL Foundation level certification or knowledge to take this course.
ITIL Intermediate Service Transition course by Greycampus will impart strong foundational knowledge required to pass the ITIL Service transition certification exam by Axelos. Moreover, this certificate will contribute towards the 3 credits for the ITIL Expert certification.
The main objective of the ITIL Service transition is to ensure effective and efficient delivery of IT services to the satisfaction of the customers. Service transition involves routine operational tasks, servicing user requests satisfactorily, timely resolution of service failures and efficient fixing of problems. These tasks are addressed by various service transition processes.
Components of the course
- Online video lessons
- End of module quizzes to test your understanding
- 2 Mock tests which simulate actual Axelos ITIL Intermediate Service Transition certification exam.